Privacy Policy

Introduction

Welcome to Tierly. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform to monetize your Discord community.

Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our services:

• Account Information: Discord username, email address, and profile information when you authenticate via Discord
• Server Data: Information about your Discord server, including server ID, roles, and member counts
• Payment Information: Billing details and transaction history (processed securely by our payment partners)
• Usage Data: Information about how you interact with our platform, including features used and preferences
• Technical Data: IP address, browser type, device information, and cookies

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Processing subscription payments and managing subscriber access
• Automating Discord role assignments and perk delivery
• Communicating with you about your account and our services
• Analyzing usage patterns to improve our platform
• Detecting and preventing fraud or abuse
• Complying with legal obligations

Discord Integration

Tierly integrates with Discord using OAuth 2.0 authentication. When you connect your Discord account, we request specific permissions to:

• Access your basic Discord profile information
• View and manage roles in your Discord server
• Read server member information to verify subscriptions

We only request the minimum permissions necessary to provide our services. You can revoke these permissions at any time through your Discord settings.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Payment Processors: To process subscription payments securely
• Service Providers: Third-party companies that help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Discord: Only the information necessary to maintain server integrations

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of Tierly after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: privacy@tierly.com