Agreement to Terms
By accessing or using Tierly, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Description of Service
Tierly provides a platform that enables creators and community owners to:
- Create and manage subscription tiers for their Discord communities
- Automate Discord role assignments based on subscription status
- Process payments from subscribers
- Track revenue and subscriber analytics
- Deliver automated perks to supporters
Account Registration
To use Tierly, you must:
- Be at least 18 years old or the age of majority in your jurisdiction
- Have a valid Discord account
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
You may not use another person's account without permission or create multiple accounts to evade restrictions.
Acceptable Use
You agree not to use Tierly to:
- Violate any laws, regulations, or Discord's Terms of Service
- Promote illegal activities, harassment, or hate speech
- Engage in fraudulent activities or payment manipulation
- Distribute malware, spam, or unauthorized advertising
- Attempt to gain unauthorized access to our systems
- Impersonate others or misrepresent your affiliation
- Collect user data without proper consent
Payments and Fees
By using our payment processing services, you agree to:
- Pay the subscription fees for your selected plan
- Pay applicable transaction fees as outlined in our pricing
- Provide accurate payment information
- Authorize us to charge your payment method automatically
We reserve the right to modify our pricing with 30 days notice. Refunds are provided in accordance with our refund policy.
Subscriber Payments
When you collect payments from subscribers:
- You are responsible for delivering promised perks and benefits
- You must clearly communicate subscription terms to your subscribers
- You agree to handle subscriber disputes professionally
- You acknowledge that chargebacks may result in fees
- You must comply with all applicable consumer protection laws
Discord Integration
By connecting your Discord server to Tierly:
- You grant us permission to access and manage roles in your server
- You confirm you have authority to integrate the server with third-party services
- You understand that Discord may change their API or policies
- You acknowledge that we are not responsible for Discord service interruptions
Content and Intellectual Property
You retain ownership of content you create through Tierly. However, you grant us a license to:
- Display your subscription tiers and descriptions on our platform
- Process and store your content to provide our services
- Use aggregated, anonymized data for analytics and improvements
All Tierly branding, logos, and platform features remain our intellectual property.
Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We are not liable for:
- Temporary service interruptions for maintenance
- Issues caused by third-party services (Discord, payment processors)
- Problems resulting from your internet connection or device
- Force majeure events beyond our reasonable control
Account Suspension and Termination
We may suspend or terminate your account if you:
- Violate these Terms of Service
- Engage in fraudulent activity
- Fail to pay applicable fees
- Create risk or legal exposure for Tierly
You may terminate your account at any time through your dashboard settings. Upon termination, we will process remaining payments according to our policies.
Limitation of Liability
To the maximum extent permitted by law, Tierly and its affiliates shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Service interruptions or data loss
- Actions of your subscribers or third parties
Our total liability shall not exceed the fees you paid in the 12 months preceding the claim.
Indemnification
You agree to indemnify and hold Tierly harmless from claims arising from:
- Your violation of these Terms of Service
- Your violation of any third-party rights
- Your use of our platform
- Content you provide or activities in your Discord community
Modifications to Terms
We reserve the right to modify these terms at any time. We will notify you of significant changes via email or platform notification. Your continued use after changes constitutes acceptance of the modified terms.
Governing Law
These terms are governed by the laws of the jurisdiction in which Tierly operates, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration.
Contact Information
For questions about these Terms of Service, contact us at:
Email: legal@tierly.com